Building a winning culture

A company’s key to success is in its heart and soul.

Why has Dell been able to outperform its competition consistently over the past decade? Strategy, certainly. Operational discipline, without a doubt. Talented people, of course. But when asked in an interview with Harvard Business Review what best explains the company’s spectacular success over the years, Dell founder Michael Dell and CEO Kevin Rollins focused on something else…

http://www2.bain.com/Images/BB_Building_winning_culture.pdf